Privacy Policy
Information on personal data processing on MyLuxHome digital services.
Effective date: 2026-05-04
1. Data Controller
Company: My Lux Home Kft.
Address: 8782 Zalacsany, Ady Endre utca 11., Hungary
Email: info@myluxhome.hu
Phone: +36 30 384 3391
2. Legal Basis
Processing is carried out in accordance with GDPR, Hungarian data protection law, and relevant e-commerce and accounting legislation.
3. Data Categories and Purposes
- Contact and quote handling: name, email, phone, message.
- Account and order processing: customer identity, billing/shipping details, order history.
- Payments: transaction identifiers and payment status via payment provider.
- Newsletter: email and consent records.
- Security and operations: technical logs and anti-abuse controls.
4. Data Processors
- Hosting/infrastructure: Amazon Web Services, Inc.
- Payment processing: Stripe Payments Europe, Ltd.
- Marketing analytics (with consent): Meta Platforms Ireland Ltd.
5. Retention Periods
Data is retained only as long as required for the specific purpose, legal obligations, contract performance, or legitimate legal claims.
6. Your Rights
You may request access, rectification, erasure, restriction, objection, and data portability where applicable. You may withdraw consent at any time.
7. Complaints
You may contact us directly. You may also lodge a complaint with the Hungarian supervisory authority (NAIH).